Privacy Policy

This Privacy Policy outlines how GetChatly.ai. (“GetChatly.ai”, “we”, “our”, or “us”) collects, processes, and safeguards your personal information when you use our services. These include our mobile applications available on the Apple App Store and other platforms (“App”), as well as our websites (“Website”). Collectively, the App and Website are referred to as the “Services.”

1. General

For purposes of data protection laws, including the General Data Protection Regulation (GDPR), GetChatly.ai acts as the Data Controller responsible for the processing of your personal information when you engage with our Services.

This Privacy Policy provides transparency on the types of personal data we collect, how we use it, and your rights.

2. Information/Data We Collect and Use

2.1 Automatically Collected Data

2.1.1 Website Access

  • IP address
  • Date and time of access
  • Browser version and type
  • Operating system
  • Language preferences

2.1.2 Mobile App Usage

  • Your device IP address
  • Device type (e.g., iPhone, iPad)
  • Session timestamps
  • App activity and usage metrics, captured via tools like Amplitude Analytics

2.1.3 Free Trials

We may require a valid email address to begin access to premium trials.

2.1.4 Fax Functionality (if available)

Temporary storage of fax numbers and document content. Deleted within 30 days of transmission.

2.1.5 Support Communications

We retain records of support interactions for troubleshooting purposes.

2.1.6 Email Analytics

Tracking pixels via services like Mailchimp are used to monitor open and delivery rates. You can block these via your email settings.

Legal Basis: Legitimate interest under Art. 6(1)(f) GDPR.

2.2 Data with Your Consent

Used only with your explicit consent (e.g., newsletters).

Legal Basis: Art. 6(1)(a) GDPR – Consent.

2.3 Legal Obligations

We may disclose data to comply with legal requirements.

Legal Basis: Art. 6(1)(c) GDPR – Legal obligation.

3. Use of Cookies and Analytics

3.1 Cookies

  • Understand user behavior
  • Improve personalization
  • Store language/location preferences

Types of Cookies Used:

  • Session Cookies
  • Persistent Cookies
  • Analytics Cookies

3.2 Google Analytics

Used with anonymized IPs. You can opt-out via Google's tool.

3.3 Appsflyer

Tracks anonymized app usage. No personal data collected.

3.4 Facebook SDK

Used for install tracking. All data anonymized.

4. Use of Third-Party Providers

We use selected vendors for infrastructure and analytics. Bound by data agreements.

Legal Basis: Art. 6(1)(b) GDPR and Art. 28 GDPR

5. Data Retention

Data is retained only as long as necessary and then deleted or anonymized.

6. Your Rights Under GDPR

  • Access, correct or delete your data
  • Request data portability
  • Object to or restrict processing
  • Withdraw consent
  • File complaints with a Data Protection Authority

7. Contact Information

For queries, email us at: getchatlyai@gmail.com

8. Data Security

We implement technical and organizational measures to protect your data from unauthorized access and ensure security is kept up-to-date with evolving standards.